Tag: customer support
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Harvesting the Crops of Customer Surveys 2025
The results are in! Our latest customer satisfaction survey confirms it: Seravo delivers fast, expert WordPress service. The speed of our platform earned an impressive score of 4.6/5! Plus, our customer support consisting of WordPress experts received widespread praise. Read…
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Seravo Knowledge Base Has Been Updated
Seravo’s knowledge bank and help articles at help.seravo.com have received an update, complete with a new look and chat integration. Our goal is to offer you the most comprehensive help and support with WordPress!
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Announcement: Singapore Server Cluster Closure
Seravo’s server cluster location in Singapore, aimed at businesses operating in the Asian market, will be shut down during summer 2025. The change will not effect other server locations available to our customers.
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Priority Support – Faster Support for WP Enterprise Customers
Seravo’s WP Enterprise is a tailored hosting plan for demanding WordPress websites. We now offer faster support response times for Enterprise customers!
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Live Chat Support
Do you need to reach a WordPress expert outside office hours? Worry not, you can now chat with Seravo!
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New Support Platform for Seravo Customers
We have built a service for WordPress upkeep that automates all the core parts. To supplement it we need a well-oiled system for managing support requests.