Do you need to reach a WordPress expert outside office hours? Worry not, you can now chat with Seravo!
Published
Updated

Since the autumn of 2021 Seravo has expanded available customer service channels and its opening hours. Many may have already noticed that the option to chat with Seravo’s WordPress experts has appeared our website, through which our customer service can be reached even more easily if need be.

The live chat is open 24 hours a day on weekdays. You can reach our WordPress experts on our website from 9 a.m. to 10 p.m. During nighttime, our English-speaking customer service can be reached via chat or email. UPDATE 23.8.2022 – During winter season 2022-2023 Seravo’s customer service can be reached via chat on weekdays between 9am and 10pm (UTC+3). We are currently improving our service to offer more chat support in the future!

On weekends the chat is closed, but feel free to reach us any time by emailing our customer service, help@seravo.com – we’ll get back to you and respond as soon as possible!

Seravo can also be found on Trustpilot. If you have any questions or comments of our customer service, feel free to drop a comment on this post, or review us and leave some feedback on Trustpilot.

See you in chat!

Leave a comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Read more

In category: Seravo

Price Updates and Better Discounts for Resellers

The prices of all plans will see an update this fall. The update will also bring even better benefits for Seravo’s resellers!

September 30, 2022

HTTP Requests – What Are They and Why Do They Matter?

Want better performance on your WordPress site? Ensure your plan is a perfect fit and find out how to decrease the amount of HTTP requests with these tips!

August 25, 2022

Seravo’s Additional Services for WordPress Sites

Would you like to be sure that your website is secure against web traffic spikes and security threats? In addition to premium hosting and upkeep, Seravo offers expert services for your WordPress site, including speed optimization, security hardening and standby support.

February 17, 2021

Botnets Bombard Your Website

At Seravo, we serve more than two billion HTTP requests each month. Not all of the traffic is caused by humans, as there’s always some bot traffic. Find out how to filter out bots in Google Analytics!

February 4, 2021

Price list change March 1st 2021

WP Pro and WP Business plans have been with the same price for 5 years. It is time to make a small adjustment. From 1.3.2021 the prices for new orders will be 35€/month for WP Pro and 55€/month for WP Business.

January 29, 2021

Seravo supports PHP 8.0 already

Seravo has sponsored making PHP 8.0 available for all users of Debian and Ubuntu. Seravo was probably the first hosting provider to support PHP 8.0 for WordPress.

December 15, 2020