Organizer
The raffle is organized by Seravo Oy, Kauppakatu 3 A 4, 33200 Tampere, Business ID 2392019-2.
Participation in the raffle
You can participate in the raffle by answering Seravo’s customer satisfaction survey or partner survey. The survey is completed in the Google Forms service. The survey must be answered by 30.6.2025 at 23:59. You can only participate in the raffle with your own information and only once. Employees of Seravo Oy cannot participate in the raffle.
The participant confirms that they accept the terms and conditions of participation by sending the survey and leaving their contact information in order to participate in the raffle. If contact information is not left, the raffle cannot be participated in. Participation in the raffle also requires that you provide your first name, last name and email address on the survey form. The information is necessary to conduct the draw and deliver the prize to the winner.
If the participation is conducted in violation of these terms and conditions or there is reason to suspect the use of dishonest means, the participation may be rejected.
Results and delivery of the prize
One (1) GoGift SuperGift Card, worth €50, will be drawn among all those who responded to the survey. The organizer will draw the prize within seven (7) days of the end of the participation period, i.e. the closing of the survey.
If the organizer does not reach the winner within seven (7) days of the draw, a new winner will be drawn instead. The original winner’s right will lapse without compensation. The prize is personal and cannot be changed, exchanged or replaced. The prize cannot be transferred to another person. The winner is also not obliged to accept the prize.
The organizer will contact the winner by email and agree with the winner of the draw on the delivery of the prize. The prize will be delivered to the winner electronically.
The organizer will pay the statutory lottery tax on the prize.
Processing of personal data
Personal data will only be used for the purposes stated in the survey.
The legal basis for the processing of personal data by us is consent. If the processing basis is consent to the processing of personal data, the participant has the right to withdraw your consent at any time. Our privacy notice can be found at https://seravo.com/en/privacy-policy/
Early termination of the prize draw
The organizer reserves the right to suspend or terminate the prize draw at any time without prior notice if the prize draw cannot be properly carried out for technical or legal reasons.
Organizer’s liability
The organizer is not responsible for entries that have not been received due to technical or other reasons, or whose contact information is incomplete.
Amendment and binding nature of the rules
The organizer reserves the right to amend the rules of the competition at any time, without prior notice or separate communication.
The competition is governed by Finnish law. These rules of the competition apply to all participants. By answering the survey and participating in the competition, participants agree to comply with these rules and conditions of the competition.